Hospitality with context

Hotel Guest Management with History, Preferences and Service Context

Knowing the guest is what separates correct service from memorable service. Hotelaria brings profile, history and charges together so front desk, housekeeping and F&B work from the same information.

Concierge welcoming guests in a hotel lounge
Guest profiles, history and preferences available to the whole team.

Capabilities

What Your Team Can Organise

01

Guest profiles and details

Information connected to the complete property and business context.

02

Stay and charge history

Information connected to the complete property and business context.

03

Preferences and special requests

Information connected to the complete property and business context.

04

Corporate guests and groups

Information connected to the complete property and business context.

05

Context shared across departments

Information connected to the complete property and business context.

Operational impact

Outcomes Integration Helps You Achieve

1

More personalised service

2

Less information lost between shifts

3

Long-term relationships with returning guests

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Related Topics

Hotelaria

Front office

Simplify check-in, check-out, walk-ins, room assignment, guest folios, payments and guest services.

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Reservations

Organise availability, calendar, guest information, check-in, check-out, cancellations, no-shows and room assignment.

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Hotel POS

See how Hotelaria connects restaurant, bar, room service, room, guest folio and payment.

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Hotelaria by Zumbo Cloud ERP

Bring Your Hotel Operation into One Integrated Platform.